Imagine that you’re sailing across the South Pacific on a yacht. You sip champagne as you slice silently through tropical seas and watch epic sunset after epic sunset. Congratulations, you’ve made it.
Your big challenge is that you rely on a satellite internet connection to get information about your business Every week your general manager emails you a short update with a handful of metrics.
What metrics are in that email?
This is the role of KPI’s- to provide an at a glance set of numbers that reflect performance.
Most business owners understand the idea that KPI’s are leading indicators.
In this post, we’ll build on that understanding, by examining three questions that determine what makes for an effective KPI for measuring overall business success.Continue reading