In the Portland International (PDX) airport there are two wings: a domestic and international wing. They have separate security checkpoints on opposite ends of the airport. With the timing of flights, they get busy at different intervals and one or the other will have a long line of people stretching away from it.
I rarely have to wait in one of those lines. Why? Well, most travelers don’t know that there is a corridor on the far side of security that connects the two wings. I just go through the less busy side and walk to the other.
If you don’t know about the corridor, then it doesn’t exist for you as an option. Your experience will always entail long security lines.
As it relates to business, we tend to focus our attention in a few domains. This limits our options to only what is readily apparent there. We miss out on the corridor between the wings.
Continue reading